Services

Staffing tailored to your specific business requirements.

At SwiftDesk, we believe that every placement must address a genuine, unique need rather than just a generic job title. We focus on providing high quality support in the areas where you need it most.

Administrative support

Inboxes, calendars, and documents — organized.

Your day shouldn't disappear into routine admin work. A SwiftDesk admin assistant keeps your calendar, inbox, and documents moving, so the work that actually needs you gets your attention.

  • Calendar & email management
  • Data entry & organization
  • Document preparation & formatting
  • Travel & meeting coordination

Customer support

Every customer message and call, handled well.

Slow or inconsistent responses cost trust. Our customer support staff handle inbound and outbound calls, the inbox, and the chat window with the same care you would, so customers feel looked after even when you're not the one replying.

  • Inbound & outbound call handling
  • Email & live chat support
  • Order & account inquiries
  • Ticket & complaint handling
  • FAQ & helpdesk management

Back-office & bookkeeping

The detail work, done right the first time.

Back-office and bookkeeping work punishes small mistakes. Our staff bring hands-on experience in back-office operations and financial record-keeping, so records stay accurate and nothing needs to be redone.

  • Bookkeeping & financial record-keeping
  • Data verification & QA
  • Records & file management
  • Reporting & documentation

General virtual assistance

Whatever's piling up on your to-do list.

Not every task fits neatly into one category. For everything else, a SwiftDesk virtual assistant can pick up research, project support, and the small recurring tasks that quietly eat up your week.

  • Research & data gathering
  • Presentation & document support
  • Scheduling & coordination
  • Ad hoc project support
How it works

From first call to onboarded staff.

01

Tell us what you need

Share the role, hours, and skills you're looking for.

02

We match trained staff

You're paired with someone suited to the work, not just available.

03

Onboard & integrate

Your new team member ramps up on your tools and workflows.

04

Manage & scale

Adjust hours or add staff as your needs change.

Not sure which service fits?

Let's talk through what's slowing you down, and find the right setup.